SC sets aside orders to restore BISP retailer’s blocked ID
ISLAMABAD: The Supreme Court on Saturday ruled that a complaint filed by a Point-of-Sale (PoS) agent against the Benazir Income Support Programme (BISP) over the blocking of his retailer ID was not maintainable under consumer protection laws, as the relationship did not constitute a “consumer service” arrangement. A two-judge SC bench, headed by Justice Muhammad Ali Mazhar, issued the verdict on an appeal filed by BISP Deputy Director Muhammad Ishaq against the Nov 6, 2025 order of the Peshawar High Court, Bannu bench, in a consumer protection appeal. The Supreme Court, however, set aside the judgements of the Consumer Protection Court, Bannu, as well as the PHC, which had earlier directed the BISP and Bank Alfalah to restore the agent’s ID. “We held that [the] complaint under Section 13 of the Khyber Pakhtunkhwa Consumer Protection Act of 1997 was not maintainable,” observed Mazhar in a 14-page order. Rules Point-of-Sale agent cannot invoke consumer law However, in the interes...